Oh, sweet mother of God:

"Just got a call from the guy from the restaurant - apparently he is having the window fixed and can you call him before 6.30?

"He said that the whole thing comes to around £600! Argued a bit with him but he said it was the cheapest he could get. Then suggested he could put it on insurance though he seemed not to understand this."

I am lost for words. Actually, I am lost for non-sweary words.